Return Policy

Shipping Policy

Shipping is calculated based upon your total items and package weight.  The shipping cost by Carrier, UPS or FedEx, and speed of delivery will be shown upon entering your delivery address.

For questions about shipping charges please contact our customer service department:

By phone: 1-800-732-2060
Monday – Friday: 8:30 a.m. – 5 p.m. Eastern Standard Time
By e-mail: Customerservice@pfccases.com

Need to return a product?

No problem. If you are dissatisfied with your case purchased through our website, you can return your unaltered item for a prompt refund. PFC cannot, however accept returns if the interior foam has been modified in any way.  Refunds for items returned within 30 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type.

Before returning a package you need to contact The Plastic Forming Company to receive a Return Authorization (RMA) Number.  This can be done by contacting our customer service department by telephone or email. For inventory and quality control purposes, we cannot accept returns of any type without an RMA.

To request an RMA

By phone: 1-800-732-2060
Monday – Friday: 8:30 a.m. – 5 p.m. Eastern Standard Time
By e-mail: Customer.Service.Web@pfccases.com